eCommerce businesses, inherently, lack the personal touch a business owner can bring to a brick-and-mortar establishment. All your clients are purchasing from you virtually, and there is no face-to-face interaction. This process means that even repeat customers don’t feel sense of loyalty to your business. But even though online businesses present a unique challenge, you... Read more
The post 6 Ways Online Business Owners Can Increase Customer Retention appeared first on Kabbage Small Business Blog.
from Kabbage Small Business Blog https://www.kabbage.com/blog/6-ways-online-businesses-increase-customer-retention
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