Sunday, March 6, 2016

Should Your Brand Turn the Other Cheek or Defend Itself When It Comes Under Attack on Social Networks?

When a customer experience goes wrong and they choose to take it out on a brand via social networks, sometimes the best response is a minimal one, with hopes that the bru ha ha will quickly die down. In other cases, a brand’s best bet might be coming to its own defense. Check out some... Read more

The post Should Your Brand Turn the Other Cheek or Defend Itself When It Comes Under Attack on Social Networks? appeared first on Small Business Blog.



from Small Business Blog https://www.kabbage.com/blog/brand-turn-cheek-defend-comes-attack-social-networks/

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